The College counsellor is available to support students and their families. The Counsellor, Nadia Lovett is available on Level 4 of the Jordan campus.

Student speaking to staff member

Making an appointment

Students are encouraged to make out-of-class appointments via email or by visiting Nadia directly in the Jordan building. Parents can also see the counsellor. Appointments can be made via email or by ringing the College on 8313 4988.

Parents/carers or teachers who are concerned about a student can ask the counsellor to make an appointment with that student. While this may be an appropriate option, it is up to the student whether he/she uses the appointment or not.

Counsellor services

The counsellor provides:

  • Personal counselling
  • Assistance with managing relationships
  • Support to manage other issues
  • Career guidance
  • Information about, and referrals to, other support agencies
  • Support to encourage attendance and learning at school
  • Individual or group counselling

The counsellor can support students by offering to talk with others on their behalf for example with teachers, friends or parents. The student will give permission for this to happen.

Student responsibilities in the counselling process

The counsellor aims to support students to resolve issues and to manage change. Any change process requires work, so students need to be prepared to work with the counsellor on different ways of thinking and behaving to achieving goals. Students are encouraged to keep appointments and to inform the counsellor if they are unable to attend.

Involving parents/carers

The support and understanding of parents/carers may help to resolve an issue and increase a student’s safety and wellbeing. So, the counsellor may request the permission of the student to involve parent(s)/ carer(s) during the counselling process.

The decision whether or not to involve parents/ carers is negotiated with the student, and the student’s views will be respected.
If consent is not granted, the counsellor may ask the student again at a later time.

Parents/carers might also make an appointment to meet with the counsellor seeking support to manage issues that concern them as parents. They will be assisted by the counsellor in the same way as students are. The information from their appointment will not be shared with the student, nor will the information students have shared be given to parents/carers, without consent, unless it is necessary to prevent a serious threat the counsellor anticipates to anyone’s safety and wellbeing.

Confidentiality is important in the counselling / client relationship. Sometimes, however, it may be necessary for the counsellor to share information with particular people.

The Counsellor will share a student’s confidential information when:

  • The student directs the counsellor to, or
  • They ask for and are given consent by the student

Counsellors and staff members in schools are Mandated Notifiers and if they suspect that a student has been abused, or if that student’s safety and wellbeing is at serious risk, they are required by law to share confidential information, without consent, with the relevant authorities.

The counsellor’s records

The information shared with the counsellor can be very personal. This information will not go into a student’s file. Instead it is managed by the counsellor who is required to keep the information.

The counsellor may make notes on the following:

  • Information shared
  • Advice given
  • Actions taken
  • Agreements reached
  • Incidents witnessed